Crash at start on Snapdragon X (not Elite or Plus)

[Leclettico]

Hi.
Scenario: laptop with Snapdragon X - X126100 (So not Elite or Plus, but the simple X).

I have tried with the portable and also installable HWiNFO version (Version 8.22 and also the Beta v8.23-5675), but the result is always the same: system freezing for a few seconds and then crashing with automatic system restart.

I tried starting the program as administrator.
I tried disabling all Core Isolation options of Windows Security and especially memory integrity.
I tried installing the HWiNFO driver persistently.

Nothing worked.

HWInfo debugging shows me operating system Win 10, and I don't know if this is a problem specific to HWiNFO or Windows on ARM.

The persistent error is that it can't install HWiNFO drivers.

Cannot install HWiNFO driver (1073)
Cannot stop HWiNFO svc (1062)

Thx.

 

[Martin]

I've seen such issue on a virtual system only but I don't think this is the case.
Can you try older HWiNFO version 8.20?

 

[Leclettico]

I've seen such issue on a virtual system only but I don't think this is the case.
Can you try older HWiNFO version 8.20?

Uhm... 8.20 worked! (Or at least, for now it's up and running. I still have to try to record some logs.)

Thx.

If I can help in any way... I'm here. Is it possible that this is something about the new Snapdragon X?

 

[Martin]

It's crashing during attempt to enumerate PCIe devices which was added in v8.22.

 

[talynone]

Just reporting I have the same issue, crash/reboot. Using Lenovo Yoga Slim 7x (Elite-X ARM64).

 

[Martin]

OK, I will disable PCI bus scan in the next build to avoid these problem.